Cooking Classes: Frequently Asked Questions
How do I register for a class?
Do I need to set up an account?
What is the format of your classes?
Should I register for a class with a waitlist?
What is your cancellation policy for classes?
How do your Wine Tastings work?
How do I register for a class?
To find a class, browse the "Class Locations" menu to the left, or use the Search widget at top left, to locate your preferred Sur La Table store. Each store page features a calendar listing all classes offered at that location, month by month. Click the title of the class you want to attend. The next screen will give you greater detail about the class. Enter the number of seats you wish to reserve in the "Seats available" box. Click the "Register" button. Payment in full is required at the time of registration.
How long are classes?
Classes are 2 to 2½ hours in length.
Do I need to set up an account?
When you register online, you will be asked to create an account and choose a password. We ask that you do this so that we can provide you with a higher level of service and security for this and future transactions. You only need to enter this information once. As a bonus, creating an account will allow you to review a list of your prior attendance at any time. Account holders can edit contact information at any time by clicking on the 'My Account' section of the Web site. Items marked with an * are required. After registering, you will receive a confirmation email of your registration. If you do not receive this email, please contact us at customerservice@surlatable.com.
What is the format of your classes?
We offer two different formats listed below. Classes are 2 to 2½ hours in length. You will be given a tasting size portion of all the dishes prepared during the class. We will also provide you with recipes for all the menu items.
Hands On: These are full participation classes. Students take part in practicing techniques and preparing the menu items. Hands-on classes are limited to 16 people.
Demonstration: Designed as an observation class, participants watch while chefs explain and show recipe preparation and cooking techniques. Class is limited to 32 people.
Kids: Classes are limited to children between the ages of 8 to 12.
Teens: Our teen classes are limited to the ages of 13 to 18.
Should I register for a class with a waitlist?
If a class is in waitlist status, you can add your name to the waiting list. You do not need to submit any payment information until a spot becomes available. If an opening becomes available, you will be contacted by phone or email. Please complete both day and evening phone numbers. Your credit card information will be required at the time you accept a spot in the class. Depending on kitchen availability and interest, we may add additional classes to satisfy demand.
What is your cancellation policy for classes?
You may cancel your registration for a class up to 48 hours in advance of the class starting time and receive a full refund or transfer to another class of equal value. To cancel a registration, contact the local Culinary Manager for that location, or call our customer service department at 800-243-0852 from 8am-midnight Eastern Time M-F, 10am-10pm EST Sat and Sun. (Holiday hours may vary.) No refund or exchanges will be given on classes that are cancelled less than 48 hours prior to the class. Sur La Table reserves the right to cancel any class that fails to attract sufficient enrollment, chef illness or inclement weather. We will contact you by email or telephone and issue a full refund or you may request to be transferred to another class of your choice (depending on availability). If you miss a class due to weather-related concerns, our standard cancellation policy applies.
We ask that you wear comfortable, casual clothing and flat comfortable shoes. Please do not wear open toed shoes or sandals.
How do your Wine Tastings work?
In select stores in California, Oregon and Virginia we offer wine tastings as part of our cooking classes. Sur La Table is not an alcoholic beverage licensee and does not sell or serve wine for compensation. Wine is available from sources identified by SLT that sell directly to the students the types and styles of wine that will be the subject of the classroom discussion. For those over 21, your ticket purchase may include the purchase of wine by the student from the third party source for educational use during the class. No outside alcohol can be brought into the class except in Connecticut.
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