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  • Free ground shipping over $75.* See Details
    Information About Shipping & Store Pickup
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    Shipping & Store Pickup
     
    Store Pickup

    Get your items faster with free in-store pickup. Enter your zip code to see local pickup locations.

    Choose Your Store

    Select the “Free Pickup in Store” option when making a purchase online. Enter your zip code or search by city to check product availability.

    Place Your Order

    If the product is available at your selected location, add to cart and continue through checkout. After finalizing your purchase, you'll receive a confirmation email instructing you to wait for notification that your in-store pickup is ready.

    Pick up Your Order

    We'll send an email when your order is ready for pickup in the location you chose. Once you've received your notification, head to the store and pick up your order (remember to bring a current ID). We'll hold your order for 5 days, so stop by soon!

    Shipping & Delivery »
    • How long do deliveries take? »
    • Can I ship my order to a Post Office Box? »
    • Will I receive a confirmation of my order and how can I check its status? »
    • What are your shipping charges? »
    • What does "additional charges may apply" mean? »
    • Do you charge shipping for Gift Cards? »
    • Can I ship items to multiple addresses? »
    • Can I ship an order to Canada or other foreign countries, or to US territories overseas? »
    • Shipping to APO/FPO addresses »
     
    Shipping & Delivery
     
    How long do deliveries take?
    • TYPE OF SHIPPING
    •  
    • Standard
    • ** 
    • Express
    • ** 
    • Overnight
    • IF YOU PLACE YOUR ORDER ON...
    • Any day - Any time
    • Before 3pm EST
    • Before 3pm EST
    • *IT SHOULD ARRIVE IN...
    • 5 - 7 business days
    • 2 business days
    • Next business day

    Items shipped from our vendors and special order items require additional delivery time.

    • * 
    • Business days exclude weekends and holidays. Items to Alaska & Hawaii will arrive in 5 - 7 business days.
    • ** 
    • Not available for non-gift card items to Alaska, Hawaii, and APO/FPO addresses, items shipped from our vendors, special order items, and some heavy/bulk items.
    • *** 
    • APO/FPO orders are shipped via Parcel Post; please allow 4-6 weeks for delivery.
    Can I ship my order to a Post Office Box?
    No, Sur La Table does not ship orders to Post Office Boxes.
    Will I receive a confirmation of my order and how can I check its status?
    We will send you an email as soon as your order has been shipped which will include the information to track your order.
    What are your shipping charges?

    Orders of $75 or more qualify for free Standard shipping. This offer is valid for single-destination shipments within the continental United States only.

    • MERCHANDISE TOTAL
    • $0.00 to $15.00
    • $15.01 to $25.00
    • $25.01 to $35.00
    • $35.01 to $45.00
    • $45.01 to $74.99
    • $75.00 to $95.00
    • $95.01 to $150.00
    • $150.01+
    • STANDARD
    • $5.99
    • $6.99
    • $7.99
    • $8.99
    • $10.99
    • Free
    • Free
    • Free
    • EXPRESS
    • $20.98
    • $21.98
    • $22.98
    • $23.98
    • $26.98
    • $28.98
    • $31.98
    • $33.98
    • OVERNIGHT
    • $30.98
    • $31.98
    • $32.98
    • $33.98
    • $36.98
    • $38.98
    • $41.98
    • $43.98

    Gift cards using Standard have no shipping charges.
    Gift cards using Express have a $6.50 shipping charge per destination. Gift cards using Overnight have a $10.00 shipping charge per destination.

    Merchandise Total does not include any merchandise discounts.

    Shipments with "Free Shipping" use Standard.

    • * 
    • Add $7.50 for shipments to Alaska, Hawaii and U.S. territories.
    • ** 
    • Not available for non-gift card items to Alaska, Hawaii, and APO/FPO addresses, items shipped from our vendors, special order items, and some heavy/bulk items.
    • *** 
    • Orders shipped to APO/FPO addresses will ship via Parcel Post; please allow 4-6 weeks for delivery.
    •  

    *FREE SHIPPING OVER $75: Offer applies to ground shipping only for all orders placed on SurLaTable.com or through our catalog and with a merchandise total of $75 or more. Discount will automatically be applied at checkout. Excludes items shipped directly from the vendor. Valid for shipments bound to a single destination only within the continental United States. Gift cards, gift wrap, taxes, and prior purchases do not qualify toward the minimum purchase requirement, and offer cannot be applied to such items. Rush shipping and shipping surcharges still apply. Additional shipping charges apply to AK, HI, Puerto Rico, U.S. Virgin Islands and Guam. No adjustments to prior purchases.

    Furniture& Shipping »
    • How will my furniture ship? »
    • My purchase is shipping via the white-glove service. How do I arrange a delivery date? »
    • Are there any fees for shipping? »
    • Are shipping fees refundable? »
    • When will my furniture ship to me? »
    • When will my furniture arrive
    • Can I ship my purchase outside of the continental United States? »
     
    How will my furniture ship?
    Depending on the weight and bulk of the items purchased, furniture will either ship standard delivery via UPS or through a white-glove, scheduled delivery service with a third-party vendor that varies by location.
    My purchase is shipping via the white-glove service. How do I arrange a delivery date?
    The shipping provider will contact you to arrange a delivery date and time. Please ensure that your contact information is complete and accurate at the time of purchase
    Are there any fees for shipping?
    Due to the size of the parcels, furniture purchases incur additional shipping costs. These costs vary by parcel size and are cumulative. A chair and rug shipped via UPS, for instance, would incur an additional $108 in shipping fees. The fee structure is outlined below:.
    • Smaller rugs and furniture shipped via UPS: $29
    • Select styles and larger chairs shipped via UPS: $79
    • Large tables requiring assembly and oversized rugs priced under $2,000 and shipped via UPS: $199
    • Items too large to ship via UPS that ship via our white-glove service: $299
    Are shipping fees refundable?
    No. Shipping fees are one-time charges for a provided service and cannot be refunded.
    When will my furniture ship to me?
    Unless your purchase is made to order (indicated on the item’s product page), your purchase will ship within 7 days.
    When will my furniture arrive?
    Arrival times vary by carrier. For items that ship via UPS, standard tracking service is available. For items shipped via white-glove service provided by a third-party vendor, allow an extra 4 weeks for delivery.
    Can I ship my purchase outside of the continental United States?
    We cannot ship furniture to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands.
    What does "additional charges may apply" mean?
    Additional fees are charged for certain items because of their weight and size. These items will be noted on our website and in the catalog.
    Do you charge shipping for Gift Cards?
    • Standard Ground Delivery: no charge
    • Express: $6.50
    • Overnight: $10.00
    Can I ship items to multiple addresses?
    To ship items to multiple addresses, simply place a separate order for each shipment. We can't divide the same order into multiple shipments.
    Can I ship an order to Canada or other foreign countries, or to US territories overseas?
    Unfortunately, Sur La Table is unable to ship products internationally; however, we do ship to Puerto Rico, U.S. Virgin Islands and Guam.
    Shipping to APO/FPO addresses

    We are able to ship to APO/FPO addresses with few restrictions:

    We do not offer Express or Overnight shipping to APO/FPO addresses. APO/FPO orders are shipped via Parcel Post and arrive within 4-6 weeks.

    Additionally, some items are shipped directly from our vendors and may not be eligible for APO/FPO delivery. Generally, the items that would not be eligible for APO/FPO delivery are very large items such as furniture. We will be happy to provide information for specific items at your request.

     
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