- What is the same-day delivery vs next-day delivery? »
- Is there a delivery fee? »
- Why was my Same-Day Delivery order delivered the next day? »
- Is there a minimum for Same-Day Delivery? »
- What areas do you offer Same-Day Delivery in? »
- How do I place a Same-Day Delivery Order? »
- Are all products eligible for Same Day Delivery? »
- When will my Same-Day Delivery order arrive? »
- How will I know my order is on its way? »
- What can I do if I entered the wrong address on my Same-Day Delivery order? »
- What forms of payments are accepted for Same Day Delivery? »
- What if I am not available when the delivery partner arrives? »
- What can I do if the item delivered is damaged? »
- What can I do if some of my Same-Day Delivery items are missing? »
- What if I don’t receive my delivery? »
- Can I cancel my Same Day Delivery order? »
- Can I send someone a gift using Same-Day Delivery order? »
- How do I return items from my Same Day Delivery Order? »
- Can I schedule my delivery window? »
Orders can now be placed on www.surlatable.com to get products delivered on the same day. Same Day Delivery is available in select cities and postal codes and are delivered same day if ordered by 2:30pm local time. Orders placed after 2:30pm local time will be delivered the following day. Orders will be delivered by our delivery partner.
If the order is placed after the local cutoff time (2:30 pm local time), It will be delivered the next available day.
No, there is no minimum spend required to place a Same-Day Delivery Order.
Same-day delivery is available at select cities and postal codes for customers who place an order within a 20 mile radius of a Sur La Table store.
To place a Same-Day Delivery order, select “Same-Day Delivery” option on the product page and input your preferred delivery address as prompted. Make sure your preferred address is correct to ensure accurate product availability.
Physical gifts and Vendor shipped items are not eligible for same day delivery.
On the Same day if ordered by 2:30 PM local time or the next day if ordered after 2:30 pm local time.
You will receive a confirmation email when we receive your order, and an additional pick up confirmation email once the order is en route to your location. A delivery tracking URL will be embedded in the pick up confirmation email, this can be used to track the status of your delivery.
If the address entered is incorrect, please contact our customer service team as soon as possible.
Credit/Debit and Gift Cards. Apple pay, Paypal and Afterpay are currently not eligible for Same Day Delivery orders.
Sur La Table Same-Day Delivery orders are contactless; the delivery partner will leave your order at your front door. To see the latest delivery updates, you can track your order using the tracking URL in the confirmation email.
If the item delivered is faulty, please contact our customer service team.
If any Same-Day Delivery items that you purchased are missing, please contact our customer service team.
If order is placed by the local cutoff time, it will be delivered on the same day. If the order is placed after the local cutoff time, it will be delivered the next day. If you have not received your order by then, please contact our customer service team.
Yes, contact customer service to cancel same day delivery orders.
You may send a gift via Same Day Delivery to any address; however, gift wrap & gift messaging are currently unavailable.
Your items can be returned at any Sur La Table location. UPS return slip can also be generated for mail returns.
The option to schedule a delivery window for same-day or next-day orders is currently unavailable.
- How long do deliveries take? »
- Can I ship my order to a Post Office Box? »
- Will I receive a confirmation of my order and how can I check its status? »
- What are your shipping charges? »
- Do you charge shipping for Gift Cards? »
- Can I ship items to multiple addresses? »
- Can I ship an order to Canada or other foreign countries, or to US territories overseas? »
- Shipping to APO/FPO addresses »
Items shipped from our vendors and special order items require additional delivery time.
- *
- Business days exclude weekends and holidays. Due to higher volume during the holidays ship times may vary.
- **
- Not available for non-gift card items to Alaska, Hawaii, and APO/FPO addresses, items shipped from our vendors, special order items, and some heavy/bulk items.
- ***
- APO/FPO orders are shipped via Parcel Post; please allow 4-6 weeks for delivery.
Orders of $75 or more qualify for free Standard shipping. This offer is valid for single-destination shipments within the continental United States only.
| TOTAL | STD. | EXPRESS | OVERNIGHT |
|---|---|---|---|
| $00.01 to $15.00 | $5.99 | $20.98 | $30.98 |
| $15.01 to $25.00 | $6.99 | $21.98 | $31.98 |
| $25.01 to $35.00 | $7.99 | $22.98 | $32.98 |
| $35.01 to $45.00 | $8.99 | $23.98 | $33.98 |
| $45.01 to $74.99 | $10.99 | $26.98 | $36.98 |
| $75.00 to $95.00 | Free | $28.98 | $38.98 |
| $95.01 to $150.00 | Free | $31.98 | $41.98 |
| $150.01+ | Free | $33.98 | $43.98 |
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Gift cards using Standard have no shipping charges.
Gift cards using Express have a $6.50 shipping charge per destination. Gift cards using Overnight have a $10.00 shipping charge per destination.
Merchandise Total does not include any merchandise discounts.
Shipments with "Free Shipping" use Standard.
- Add $7.50 for shipments to Alaska, Hawaii and U.S. territories.
- Not available for non-gift card items to Alaska, Hawaii, and APO/FPO addresses, items shipped from our vendors, special order items, and some heavy/bulk items.
- Orders shipped to APO/FPO addresses will ship via Parcel Post; please allow 4-6 weeks for delivery.
*FREE SHIPPING OVER $75: Offer applies to ground shipping only for all orders placed on SurLaTable.com or through our catalog and with a merchandise total of $75 or more. Note: order subtotal must be $75 or more after any coupons or promotions are applied. Discount will automatically be applied at checkout. Valid for shipments bound to a single destination only within the continental United States. Gift cards, gift wrap, taxes, and prior purchases do not qualify toward the minimum purchase requirement, and offer cannot be applied to such items. Rush shipping and vendor shipping surcharges still apply. Additional shipping charges apply to AK, HI, Puerto Rico, U.S. Virgin Islands and Guam. No adjustments to prior purchases.
Get your items faster with free in-store pickup. Enter your zip code to see local pickup locations.
Choose Your Store
Select the “Free Pickup in Store” option when making a purchase online. Enter your zip code or search by city to check product availability.
Place Your Order
If the product is available at your selected location, add to cart and continue through checkout. After finalizing your purchase, you'll receive a confirmation email instructing you to wait for notification that your in-store pickup is ready.
Pick up Your Order
We'll send an email when your order is ready for pickup in the location you chose. Once you've received your notification, head to the store and pick up your order (remember to bring a current ID). We'll hold your order for 3 days, so stop by soon!
- Standard Ground Delivery: no charge
- Express: $6.50
- Overnight: $10.00
We are able to ship to APO/FPO addresses with few restrictions:
We do not offer Express or Overnight shipping to APO/FPO addresses. APO/FPO orders are shipped via Parcel Post and arrive within 4-6 weeks.
Additionally, some items are shipped directly from our vendors and may not be eligible for APO/FPO delivery. Generally, the items that would not be eligible for APO/FPO delivery are very large items such as furniture. We will be happy to provide information for specific items at your request.